#MaximizePerformance: Drive Employee Results with Surveys

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Measurement supports the alignment of desired behaviors. It excites the organization when results are achieved. Measurement also holds individuals accountable for results and helps determine if things are working. We are not just measuring to measure. We are measuring to measure. We are measuring to align to specific leadership and employee behaviors that cascade throughout the organization to drive results. The better the organization can align these behaviors, the more quickly it will achieve desired results and create opportunities to recognize staff. Recognized behavior gets repeated, which turns the organizational (results) flywheel.

Sometimes a leader will ask us, “Don’t you think we are focusing too much on the numbers?” We remind them that 4’s and 5’s (higher scores) represent employees’ appreciation of the work environment and parents’ satisfaction with their child’s education. Most agree that those things are worth measuring. In addition, remember, the key to any survey is not the score itself, it’s how well we as leaders share the results with staff and how we communicate actions based on their feedback.

 

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Maximize Performance: Creating a Culture for Educational Excellence by Quint Studer and Janet Pilcher will help education leaders engage in systematic reviews to diagnose, apply, assess, and validate the execution of strategies across school, department, and school system levels. Learn more about Maximize Performance at http://www.studereducation.com/MP. Follow the authors on Twitter using @quint_studer and @janetpilcher and join them in Chicago August 3-4.

Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. Our goal is to help school systems provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at http://studereducation.com. Studer Education is a division of Studer Group, ranked for the seventh straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.

What’s Right in @SDJanesville – Personalized Learning

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SDJ LincolnEveryone on the Studer Education team is looking forward to this year’s What’s Right in Education event (#WRIE) as it provides us an opportunity to showcase our partners as they share “what’s right” and “what’s working” in their school districts. Here’s an early glimpse of the kind of relationships developed between participants and subsequent learning opportunities that evolve via School District of Janesville superintendent, Dr. Karen Schulte:

[This is the] front page article from this morning’s Gazette on Voice and Choice: Taking on Personalized Learning. This is the group from Lincoln Elementary School that was able to go to Charleston to study what they are doing in this area, come back and begin making it their own… We sent 7 teachers and two principals to learn more about this method and watch it in action.  Shawn Galvin is the principal leading the charge… [Y]et another opportunity to make our schools great!

The article’s title reads, “Lincoln Elementary all-in on personalized learning” and shares that in year 1 personalized learning “focuses the classroom around the students, rather than teacher instruction.” A focus on student ownership of their learning, which Principal Galvin says, “equals more buy-in and more engagement with kids.” Read the complete article.

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What’s Right in Education is Aug 3-4 in Chicago. Engage with educational leaders across all levels of district leadership teams, and learn what’s working in their districts. Keynotes include Dr. JoAnn Sternke, superintendent of Pewaukee School District and Dr. Terry Holliday, Kentucky Commissioner of Education; in previous years, both led their respective school districts to Baldrige Awards. Register your district team at http://StuderEducation.com/WRIE.

Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity; to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at http://studereducation.com. Studer Education is a division ofStuder Group, ranked for the sixth straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.

 

@SDMFSchools earns Top Work Place from @journalsentinel

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In Menomonee Falls, Wisconsin, the school district’s education leaders support and lead with fidelity. These leaders interact with the employees they lead and serve, and execute tactics associated with continuous improvement. This week the school district earned recognition as a “top work place” from Milwaukee’s Journal Sentinel.

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District and school leaders, teachers, and district employees continue to be challenged to look for solutions that will help them provide every child with an opportunity to earn an excellent education. This means as leaders we must do everything we can, every day, to show our colleagues they are valued. Thank you, School District of Menomonee Falls, for being an example we can follow.

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Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity; to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at http://studereducation.com. Studer Education is a division of Studer Group, ranked for the sixth straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.

Innovation, Innovation, Innovation… But How?

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In April, my colleague Dr. KK Owen shared about the challenge of leadership, writing:

Competitiveness depends in great part on the ability to innovate. The perennial challenge, then is to build an organization capable of innovating again and again.

More about this challenge of leadership via Harvard Business Review (here). At the Florida Sterling Council’s annual conference yesterday, Dr. JoAnn Sternke, Superintendent of the Baldrige award-winning Pewaukee School District spoke about innovation. Below is one of her introductory slides:

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Sternke often shares the actions she and her colleagues take to “create a culture for innovation” within the Pewaukee School District. She once described the Baldrige excellence criteria coupled with evidence-based leadership as providing a framework for “freedom (to innovate) within fences” (#WRIE 2014).

So, how? Here’s 4 ways to get started:

Use an existing “excellence” or continuous improvement framework to provide leaders the freedom to create and innovate, and “test” and “tweak” leading practices.

Connect to state programs like Florida’s Sterling Council, Kentucky’s Prichard Committee and Kentucky Center for Performance Excellence , the Wisconsin Center for Performance Excellence, and Quality Texas Foundation showcase best practices and provide resources for leaders and organizations seeking excellence.

Attend “excellence” related educational conferences focused on continuous improvement practices that showcase district leaders who have earned success. Any of the above state quality organizations do this; the Carnegie Foundation also hosts these and we host an annual What’s Right in Education conference.

Use Twitter chats (e.g., #suptchat, #isupt, #satchat, #cpchat, #connected) to develop a professional learning network of peer superintendents, principals, or board members… and engage with them! Here’s one happening tonight:

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Studer Education is a division of Studer Group, a recipient of the 2010 Malcolm Baldrige National Quality Award and a leading service provider for improving education and healthcare outcomes in organizations throughout the world. Studer Group coaches have partnered with more than 1,000 organizations to help them achieve exceptional results while sustaining and accelerating success over time. Using an evidence-based leadership framework, Studer Education coaches support the critical work of school systems by helping leaders align organizational goals, behaviors, and processes to increase employee and community engagement, to create great school and district cultures, and to continuously improve the quality of education and services provided to all stakeholders.

Five Quick Reads for the Week: #Pareto Principle

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This week’s Five Quick Reads post shares articles focused on using the Pareto Principle to increase efficiency and effectiveness of actions and strategy.

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“Try This Tip: Apply the Pareto Principle” by Dr. Melissa Matarazzo focuses on applying the Pareto Principle to strategy selection. Dr. Matarazzo asks, “As we strive to achieve ambitious annual goals, what is most likely to yield results?” She suggests that what matters is selecting the best activities for the 20% of our day that we reserve for strategic action; this 20% of our actions will lead to 80% of our results. Read more.

This Forbes article shares how to use the Pareto Principle to “Dramatically Grow Your Business.” Might not have interest in “growing” a business; that’s not the point of including this article here. Instead, the article helps readers begin reflecting on the frequency of events that occur, and what this means in terms of 80/20.

Here’s a slide from SlideShare presented by Leader Syndrom that presents the Pareto Principle for tactical decision-making:

What Pareto principle tells us… is simply that, in order to solve 80% of the client complaints, you need to fix your quality issues with… the “vital few.”

Check out the slide here; transfer the example to you school, department, or district!

The NHS Institute for Innovation and Improvement provides an overview of Pareto followed with evidence of its application in the Institute’s Quality and Service Improvement Tools section. They address questions like, “How to use Pareto,” “What is it and how can it help me,” and “When does it work best”? Answer your questions here.

McKeown, President and CEO of Predictable Success (Twitter @PredSuccess) writes, “You’ve heard of the Pareto Principle — that 20% of your efforts yield 80% of your profits,” and then asks, “Now, what are you doing with the other 80% of your time?” Great question! Read more.

Quick Reads offers us an opportunity to share some of what we’re reading each week. This week’s highlights were about using the Pareto Principle to increase decision-making effectiveness. Make a connection? Let us know via Twitter at @StuderEducation.

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Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. Our goal is to help school systems provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at http://studereducation.com. Studer Education is a division of Studer Group, ranked for the seventh straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.

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