One Great School. One Great Teacher. One Great Pre-Service Teacher Program.

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This month, Studer Education and TeacherReady highlight Reward and Recognition.

A few years ago, we provided three examples: one great school, one great teacher, and one great pre-service teacher program. While education and reward systems might change, continuously, the basics stay the same.

We thought that this month was a great time to celebrate these models of Reward and Recognition practices:

One Great School.CelebrateDifference

The Henderson Inclusion School (MA) motto is “We’re better together.” Principal Patricia Lampron says, “We celebrate the fact that we’re all different.” Check out this great school.

One Great “Truly Amazing Teacher.”

Mr. Wright, Louisville Male High School (KY). Check out jiggle17’s comment about Mr. Wright, the teacher in the video below, on the video’s YouTube page: “This man just gave me a HUGE dose of perspective. I just went and told my grandmother I loved her… thank you for existing as you do ” This is why teachers matter. Be a great teacher like Mr. Wright.

One Great Pre-Service Teacher Program.

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Three years ago, TeacherReady® delivered its first alumni newsletter to offer its new early career teachers and established teachers updates, opportunities, and advice. Since that time, TeacherReady® current student, alumni, and teacher leaders get their education updates and best practices from a multitude of TeacherReady® Tools:

What makes TeacherReady® a great program? The curriculum is developed for teachers by teachers and is grounded in practical and research-based teaching strategies that place student engagement at the forefront of learning.

Can you tell us about a great school, great teacher, or great program? Share it with our readers, below.

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Our mission at Studer Education and TeacherReady® is to provide students with a great place to learn, teachers with a great place to teach, and parents with a great place to send their children for a quality education.

Studer Education is a division of Studer Group, ranked for the sixth straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.

A School Board Improves Its Focus Using the Baldrige Framework

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This post reprinted in its entirety courtesy of the Baldrige Performance Excellence Program, Gaithersburg, MD, http://www.nist.gov/baldrige and author Christine Schaefer. Posted as “A School Board Improves Its Focus Using the Baldrige Framework” on September 27 by Christine Schaefer.

BlogrigeThis past Saturday (September 24, 2016) was a proud day for Greg Gibson, a member of the Judges Panel for the Malcolm Baldrige National Quality Award. As superintendent of Schertz-Cibolo-Universal City Independent School District (ISD) in Texas, Gibson was delighted to see his district’s board of trustees publicly recognized for its performance at the annual convention of the Texas Association of School Administrators (TASA).

Specifically, the board of trustees for Schertz-Cibolo-Universal City ISD is one of five (among school boards for about 1,100 public school districts across Texas) named a “2016 Texas Honor School Board” by TASA. Selection criteria for the annual award include “support for educational performance, support for educational improvement projects, commitment to a code of ethics, and maintenance of harmonious and supportive relationships among board members,” according to the TASA website.

scuc-board-portrait-blogrigeSchertz-Cibolo-Universal City ISD Board Members:
Front row, from left to right: Mr. John Correu, Trustee; Mr. Robert Westbrook, Vice President; Mrs. Amy Driesbach, Trustee; and Mr. Jerry Perkins, Asst. Secretary.
Back row, left to right: Dr. Greg Gibson, Secretary of Schools; Mr. Mark Wilson, Trustee; Mr. Gary Inmon, President; and Mr. David Pevoto, Secretary.

Describing his board’s recent achievement, Gibson explained, “Starting about five years ago, we took the bold step of wiping our slate clean of our previous agenda in order to focus our actions at board meetings on student achievement and staff satisfaction and engagement. Previously, we had wasted too much time at meetings on other issues.”

He added, “We started with the definition of governance in glossary found in the back of the Baldrige Excellence Framework booklet (which includes the Education Criteria for Performance Excellence). The definition, which reflects the systems perspective that is a core concept of the Baldrige framework, begins as follows:

the system of management and controls exercised in the stewardship of your organization…

“We built on that definition and the Baldrige Criteria concepts in item 1.2 [the section on an organization’s governance system],” explained Gibson.

To improve its focus on the school district’s true priorities during board meetings, Gibson said, the seven board members and school system leader initially worked on improving the governance board’s performance in relation to 29 indicators of excellence from a longstanding state self-assessment tool.

“Once we maxed that out, we looked to continuously improve by moving to the Baldrige Criteria,” said Gibson. “The new self-analysis we built—it’s an inventory for good governance—is based directly on the Baldrige Excellence Framework. We’ll start using it in the next school year.”

For the statewide award received by his board last weekend, Gibson noted, “We wrote our application around the work our trustees are doing with the Baldrige framework.”

Congratulations to the board of trustees for Schertz-Cibolo-Universal City ISD—and kudos to all boards of directors that similarly are using or plan to use the Baldrige framework to achieve and sustain good governance!

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Special thanks to Blogrige blogger Christine Schaefer for providing the opportunity to reprint Blogrige posts for WRIE readers. Reprint courtesy of the Baldrige Performance Excellence Program, Gaithersburg, MD, http://www.nist.gov/baldrige.

Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. Our goal is to help school systems provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at http://studereducation.com. Studer Education is a division of Studer Group, a recipient of the 2010 Malcolm Baldrige National Quality Award.

Service Excellence across Educational Systems

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Leaders focus on building a culture of service excellence by defining what service looks like for students, for their parents, and for employees. While “customer service” is rarely associated with schools, a focus on exceptional service to internal and external customers actually translates to a great reputation in the community, complimentary recommendations from those interacting with the school system, and loyalty from employees. Building a culture of service excellence is critical for sustained results in a school system.

pillarsWhy Service Excellence in Schools?

Put purpose back into the work that we do. There’s an accountability that grounds the work that leaders do, “you can count on me,” and it is not disconnected from purpose, worthwhile work, and making a difference.

Everything we do in education is grounded in good service. Service to folks students, parents, community members, and other external stakeholders, and to those we work with every day in departments and schools across a school system.

Service excellence provides an opportunity to extend and grow trust across the system. How? Feedback and consistency of practice. For example, in most school districts there are pockets of excellence; our commitment must be for all departments and all schools to achieve excellence or “best in class” status. This means consistency in quality no matter where an individual walks in a school system.

School Pride. There is great value in having employees, parents, and community members whose perceptions of the excellent service they receive make them proud to be associated with the district, quick to recommend the district and the schools to others, and most importantly, able to support and defend the district at all times.

Service excellence means serving colleagues, serving educational professionals, and serving others. When we build a culture of service excellence in our schools, we are committed to creating great places for students to learn, for teachers to teach, and for parents to have confidence that their children are receiving a great education.

Studer Education

 

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Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. Our goal is to help school systems provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at http://studereducation.com. Studer Education is a division of Studer Group, a recipient of the 2010 Malcolm Baldrige National Quality Award.

 

Take Time to Find Time with Process Improvement

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leader-roundtable-studer-educationWe could all use some extra hours in the day.  At Studer Education, as we work with leaders around the country, we are frequently asked for time management tips.  Our Studer Education team has learned that process improvement is the most effective time-saver.

When you take a moment to think about the tasks and responsibilities that consume your time, you might also find yourself thinking, “There has to be a better way.”  The good news: there probably is a better way. The first step in successful process improvement is to realize and identify the process in need of improvement. High-performing leaders then engage key process stakeholders to define improvements that will achieve the same outcome while saving time. By connecting you to the work of our partners, we highlight two processes that save time and help you get the work completed in an efficient and effective way.

  • Stoughton Area School District (WI) leaders have adopted an efficient process for engaging new employees in 30 and 90 day conversations. The forms utilized and pre-determined schedule provide leaders with a structured and protected time to re-recruit and connect with new hires, which helps save time in the end.
  • The CESA #9 process of organizing each meeting with an Evidence-Based Leadership agenda creates a streamlined model for communicating expectations and maintaining alignment.  This approach not only drives the work of the leadership team, but also helps reduce the need for course-correction around essential pillars and priorities.

As you reflect on processes in your district, consider where leaders might find time through process improvement.  How much time could you win back if your department modified one process this year?  Select one from our partner examples or one that aligns to your immediate needs. Improve a process and save valuable time.

Studer Education

 

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Today’s post by Dr. Janet Pilcher, Executive Leader and Managing Director of Studer Education. Subscribe to Studer Education’s Leadership Development Newsletter here. Learn more about process and continuous improvement practices by attending Studer Education’s What’s Right in Education for cross-district leadership teams or Destination High Performance for executive leaders by emailing Erica at Erica.Callaway@StuderEducation.com or Ryan at Ryan.Hess@StuderEducation.com.

Studer Education partners with education systems to achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. The goal of our work with school districts and executive leaders is to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Visit us online at http://studereducation.com. Studer Education is a division of Studer Group and a recipient of the 2010 Malcolm Baldrige National Quality Award.

Measure the Important Things || Use #Data for Continuous Improvement

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When a school district implements evaluation measures a new and different perspective on systems improvement is formed within the district. It begins when a district identifies annual goals, and then cascades these goals through departments and schools through the identification of short cycle goals and progress monitoring measures. As a result, districts use data to inform performance decisions, as described below by one superintendent:

We are data focused and data driven. All procedures and decisions that we make, we are sure to tie back to data. For example, we do a state-wide test every year; we were measuring one data point, but we were using no other data points for seeing how our students were achieving. We now understand the need to gather additional data points and do this quarterly across the district…

The statement, “We now understand the need to gather additional data points,” grounds systems improvement from a progress-monitoring perspective. This was echoed at this year’s What’s Right in Education as captured in this tweet:

data-1Education leaders see the district’s progress toward annual goals across the year so that adjustments can be made. Adjustments may align to the initiatives that align to the short cycle goals or the actions/strategies for each initiatives. For a school district to improve and move toward excellence, every school and every department must achieve excellence.

Studer Education

 

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Each year in August Studer Education showcases select partners and school district executives at What’s Right in Education in Chicago. In 2016, more than 200 educational leaders attended. During the month we’ll share some of the Twitter feed (#WRIE) takeaways from the event which highlight how school district leaders are all in, all of the time when it comes to improving their school districts and their students’ learning experience.

Learn more about attending Studer Education’s What’s Right in Education for cross-district leadership teams or Destination High Performance for executive leaders by emailing Erica at Erica.Callaway@StuderEducation.com or Ryan at Ryan.Hess@StuderEducation.com.

Studer Education partners with education systems to achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. The goal of our work with school districts and executive leaders is to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Visit us online at http://studereducation.com. Studer Education is a division of Studer Group and a recipient of the 2010 Malcolm Baldrige National Quality Award.