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Communication within an organization is the life blood and energy, serving as the network that links the organization’s departments and employees together. Leaders must create intentional and structured forms of communication so that all employees are working toward common goals to achieve meaningful results. If a leader is not intentionally communicating with his or her employees, the employees will make up their own story or communicate information that may not be reflective of the leader’s intention or direction.

Consider the following Internal Communication Plan which helps leaders focus on five key areas from diagnosing how employees feel about the level of communication to communicating to employees where the organization is headed and providing avenues for their input. The goal is a well-planned and implemented Internal Communication Plan that aligns consistent and transparent organizational actions.

Diagnose Employee Satisfaction with Communication

Educate Leaders on How to Explain Results

Leaders Communicate their Connection with Employees
Leaders Communicate Employee Connection with Each Other
Leaders Communicate the Direction of the Organization

Provide Avenues for Employee Input

Communicate Progress and Results of Organization
Communicate how Organizational Actions Align and are Consistent and Transparent

How does the Internal Communication Plan apply to schools and educational leaders? As leaders, we see teachers coming to work each day to make a positive difference in the lives of their students. To do that job well, they know they have to continuously learn and re-learn things that make them great teachers. Too often, however, teachers start the school year eager to teach and learn, only to lose momentum, become fatigued, get frustrated, and go into survival mode as the year progresses. Educational leaders can help teachers keep their beginning of the school year momentum going in a positive direction by applying the Internal Communication Plan strategies in the following conversations:

Hold High, Middle/Solid, and Low Performer Conversations with Teachers

Hold 30- and 90-Day Meetings with New Hires

Round for Outcomes on Teachers

Grounding these conversations with the Internal Communication Plan strategies provides a support-focused environment where teachers can continuously learn, apply, and achieve so that students in their classrooms are learning.



Our mission at Studer Education is to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. To do this we work with school boards, leaders, and teachers to apply Evidence-Based continuous improvement processes and the principles from How to Lead Teachers to Become Great in their districts to get the best student learning results and create results-oriented school cultures. Visit us online at http://studereducation.com. Studer Education is a division of Studer Group, a recipient of the 2010 Malcolm Baldrige National Quality Award.