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One goal for leaders and teachers is improved student learning. We work with some of our partner school districts to administer a Student Satisfaction Survey to students across all levels. Our data in one district includes more than 21,200 responses. This year, High School and Middle School students rate the following items highest in satisfaction on a Likert 5-point scale [Strongly Disagree (1) to Strongly Agree (5)]:

1. My learning is important at my school. (4.40)

2. I have opportunities to be successful at my school. (4.20)

3. Special area classes such as art, music and P.E. add to my school experience. (4.18)

These students rate the following two items lowest in satisfaction on a Likert 5-point scale:

1. I regularly receive feedback from school staff about my academic progress. (3.49)

2. I am recognized for good work and behavior at my school. (3.64)

These items are similarly ranked “highest” and “lowest” by students across district partners that administer the Student Satisfaction survey. Moreover, the results are similar to parent responses across districts in the Parent Satisfaction Survey results where the two lowest ranked items relate to (lack of) communication between the teacher/school and the student.

As leaders we need to help teachers to connect, listen, and respond to students. When teachers develop partnerships with students and parents, they engage students throughout the school year, listen carefully to understand their situations and needs, and remain mindful that students need clear and consistent feedback about their academic progress. Of course, this kind of student-teacher relationship does not automatically occur. We must help teachers to do particular things beginning at the start of the year to begin building a genuine relationship with students.



Pilcher, J., and Largue, R. 2009. How to Lead Teachers to Become Great. Gulf Breeze, FL: Fire Starter Publishing.

Our mission at Studer Education is to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Visit us online at http://studereducation.com. Studer Education is a division of Studer Group, ranked for the fifth straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.