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The Baldrige criteria and the use of a systems framework has really made us a much, much more high-achieving school district.

These are the words of Dr. JoAnn Sternke, Superintendent of Pewaukee School District. Dr. Sternke and her colleagues in the Pewaukee School District were awarded the 2013 Malcolm Baldrige National Quality Award. In the video clip below Dr. Sternke shares a brief overview of her changing role as superintendent in Pewaukee and how the Baldrige criteria and a systems framework influenced the change.


“Create relationships. Build plans to achieve success. Create systems and processes. And create a culture for innovation as well as manage intelligent risk taking and innovation” (Sternke). The Baldrige criteria and a systems framework allows leaders, staff, and teachers in the district to “think differently in the midst of thinking more systematically,” Dr. Sternke shares this and more in the clip below.


In How to Lead… my colleagues Drs. Janet Pilcher and Robin Largue share that the ideas in the book, and those they share in their daily work with school leaders, are aimed at helping students achieve outstanding results—which is, they say, the goal of everyone involved. Dr. Sternke echos the same message—providing kids educational opportunities so that they can have successful futures. Visit tomorrow’s What’s Right post for more of Pewaukee School District’s quality journey.




Dr. JoAnn Sternke is Superintendent of Pewaukee School District (WI). Prior to earning the 2013 Baldrige Award, Sternke led the school district to receive the state’s highest award, the Wisconsin Forward Award. All schools in the district have an “excellence” distinction. In her What’s Right in Education presentation titled “Creating a Culture of Excellence,” Dr. Sternke shared the continuous improvement process that set the stage for Baldrige recognition. Read our What’s Right post highlighting her presentation here. Follow Dr. Sternke on Twitter at @jsternke. For more information about Pewaukee School District check out its website at http://pewaukeeschools.schoolfusion.us/. Follow the school district on Twitter at @PewaukeeSD.

Read about Pewaukee School District Baldrige celebration in the official Baldrige blog by Christina Schaefer, April 7, 2014, Celebrating the 2013 Baldrige Award Recipients. Available online here: http://nistbaldrige.blogs.govdelivery.com/2014/04/07/celebrating-the-2013-baldrige-award-recipients/.

Our mission at Studer Education’s EBL K12 is to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. To do this we partner with teachers and leaders to create results-oriented school cultures. Visit us online at http://eblk12.com to learn more about Studer Education and Evidence-Based Leadership in K12. Studer Education is a division of Studer Group, ranked for the sixth straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.