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Need an assist to develop and achieve an excellence-based culture? Leaders gain a roadmap by living and doing The Nine Principles®:

1. Commit to Excellence

2. Measure the Important Things

3. Build a Culture around Service

4. Create and Develop Leaders

5. Focus on Employee Satisfaction

6. Build Individual Accountability

7. Align Behavior with Goals and Values

8. Communicate at all Levels

9. Recognize and Reward Success

These principles are truths which ground or provide the framework for an excellence-based culture in organizations. They help leaders hardwire or establish processes by which they or the organization, department, team, or individuals integrate behaviors or actions.It starts with a commitment to excellence.

Dr. JoAnn Sternke, Superintendent of Pewaukee School District, shared at What’s Right in Education – Atlanta that her district’s commitment to quality and continuous improvement includes being “hungry to achieve quality and systematic in its pursuit” and being “passionate about improving our processes to achieve that quality.” The Pewaukee School District earned the 2013 Malcolm Baldrige Quality Award and in a Baldrige blog post highlighting the district and other Baldrige winners, Dr. Sternke added:

… At the heart there’s a culture around continuous improvement [and] also around a passion for core values. And at the heart of the Pewaukee School District’s journey are incredibly passionate people …  and they come to work each and every day wanting to do a great job serving kids and families


When a school district commits to excellence, leaders consistently and coherently move toward their goals and measures. They create a results-driven and performance-driven culture that produces improved student engagement, improved employee engagement, and a great place for faculty to teach and staff to work, and for children to receive an excellent education.




Join us August 6 in Chicago, IL, for What’s Right in Education for the keynote address “Driving Excellent Organizational Performance” by Quint Studer, Founder of Studer Group and best-selling author and international speaker. Learn about Evidence-Based Leadership℠ and creating a culture of execution that empowers organizations to move quickly and effectively, driving performance. Want more information about What’s Right in Education – Chicago? Check out the interactive agenda. Contact Dr. Melissa Matarazzo at melissa.matarazzo@studereducation.com to request complimentary attendance.

Quote from the official Baldrige blog by Christina Schaefer, April 7, 2014, Celebrating the 2013 Baldrige Award Recipients. Available online here: http://nistbaldrige.blogs.govdelivery.com/2014/04/07/celebrating-the-2013-baldrige-award-recipients/.

Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. The goal of our work with school districts and leaders is to provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Visit us online at http://studereducation.com. Studer Education is a division of Studer Group, ranked for the sixth straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.